Junior IT Support Specialist

Level

Junior

Department

Support

Type

Full Time

Project

ALLSTARSIT

Locations:

Hybrid

Job Details

Posted on:

November 25, 2024

Job ID:

365

About the Company

Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing service provider committed to change the way businesses recruit, compensate, and oversee top talent worldwide.

With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on.

About the Project

We are seeking a Junior IT Support Specialist to join our company. This role offers an excellent opportunity to learn and grow in IT administration and support while directly contributing to the smooth operation of our business processes. The ideal candidate will assist in maintaining and managing IT systems, supporting team members, and ensuring effective IT solutions for day-to-day operations.

Specialization

Headquarters

Years on the market

Team size and structure

Current technology stack

Required skills:

Support IT systems administration, including user account management, access control, and software troubleshooting.
Assist in maintaining IT equipment by handling procurement, preparation, servicing, and inventory management.
Provide technical support to employees for daily IT issues and ensure seamless operations for office events.
Oversee the administration of tools and systems, ensuring security, compliance, and efficiency.
Facilitate smooth onboarding and offboarding processes by managing accounts, devices, and access permissions.

Scope of work:

0-1 years of experience in user support.
Ability to be physically present in the office.
Strong communication skills to effectively interact with employees and teams.
Excellent problem-solving and troubleshooting abilities to address technical challenges.
Eagerness to learn and adapt to new technologies and IT systems.
Organizational skills to manage multiple tasks and maintain accurate records.
Be passionate about AI and constantly looking for opportunities to implement it on the daily tasks.
Intermediate English level (A2-B1).