Earn loyalty and retention with a strong customer care team.
Build my teamBehind every great customer experience is a great team. At ALLSTARSIT, we know how to build one.
We recruit top customer care talent and build offshore teams that integrate seamlessly with your operations. Our flexible BPO model lets you scale customer experience teams up or down while keeping full control over how they work. You cut expenses on hiring, training, and infrastructure, without sacrificing performance.
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Industry expertise
We bring years of experience building CX teams for tech, SaaS, and global enterprises.
Global talent access
Our reach spans multiple regions, giving you multilingual agents and coverage across time zones.
Quality assurance
We implement ongoing training, monitoring, and performance management to ensure consistently high service.
Long-term partnership
We don’t just recruit — we support, grow, and evolve your CX team as your business scales.
Traditional
CX outsourcing
Speed of hiring
Vendor controls the team
Costs
Limited transparency, predefined pool
Quality
Operates as an external vendor
Scalability
May require long contracts
Control
Often bundled fees, less transparent
Integration
Vendor-driven priorities
ALLSTARSIT’s
CX services
Speed of hiring
You keep full control over your team
Costs
You choose from carefully sourced candidates
Quality
Integrated into your processes and tools
Scalability
Scale up or down flexibly as needed
Control
Clear, predictable costs — you pay only for your team
Integration
Dedicated to your business goals
Our offices are strategically located across multiple time zones to offer you 24/7 coverage. Choose a CX team location that works for your business.
With recruiting expertise and global reach, ALLSTARSIT builds CX teams twice as fast as most in-house teams.
We start with a consultation to learn your business goals, customer care challenges, and team requirements.
We source, recruit, and integrate offshore customer care agents who fit seamlessly into your operations.
As your business evolves, you can scale teams up or down while keeping full control and reducing costs.
“Recently we recruited a Polish team with the help of ALLSTARSIT. We are very pleased with the recruitment process. How we work together as a team is very important for us going forward. We are setting the roads for the subsequent recruitment and hoping to keep recruiting such great-level professionals with ALLSTARSIT.”
Yaniv Mazor
R&D Group Leader at Yotpo
"Opening to ALLSTARSIT revealed that the Polish market has an excellent talent pool, and we get outstanding candidates who precisely fit our needs, which is impressive. Our partnership is a great success. It increased our velocity of hiring above our expectations."
Assaf Liebstein
Data Platform Team Leader at Yotpo
“For us, ALLSTARSIT team members are full-right members of our team, which is why we needed to find the right fit. What we love about ALLSTARSIT team is how fast they act. For us, it is very important, and this is exactly how we work. Of course, we can make mistakes, but what matters to us is how fast we can fix them. With ALLSTARSIT we are counting that in minutes.”
Mirit Valenci Nakash
Chief People Officer at Juganu
“For over five years now, we have enjoyed a successful partnership with ALLSTARSIT, and my impression is that they are a team of excellent individuals who foster a great working environment. Despite having team members located in different countries, our collaboration has always been seamless, without any hiccups or issues. ALLSTARSIT has demonstrated an outstanding commitment to the welfare and security of its employees.”
Yechiel Portal
Head of Release and Support at Netafim
“ALLSTARSIT helped us build the entire team, and recruit high-quality candidates. The process of filtering and interviewing was really successful. They take care of the day-to-day welfare of our employees, and we feel that this is done well, both from the feedback we’re getting and what we see. The peace of mind that we have that the team is in good hands is very precious for us.”
Ron Liberman
Co-Founder & VP R&D at Authomize
“We are super happy with our cooperation with ALLSTARSIT. It’s always a dynamic and positive relationship. Their results are impressive and delivered timely. We have become more than just colleagues — we keep our communication informal and can discuss not only work, but anything else. Our cooperation is both productive and fun, and we hope to keep it this way and grow together.”
Boaz Jacobi
CEO of Motiv8AI
“We needed engineers with knowledge of JavaScript and good communication skills, and ALLSTARSIT has met our requirements and recruited an effective remote team. They have also helped us employ the engineers and handle the ongoing management.
ALLSTARSIT works efficiently with us and listens to feedback, which has helped us have a fluent process. We have open communication with them.”
Eli Zakashansky
Software Development Group Leader
“Imagry is a software provider for autonomous vehicle. I worked with ALLSTARSIT at least ten years ago even with my previous company. They are very professional in terms of recruiting and retaining the employee, which is very important.
The recruitment is always with a nice attitude to the candidates and all the employees are telling me only good stuff about ALLSTARSIT and the way they treat their employees, the way they maintain their motivation and the way they retain the employees themselves.
The recruitment team of ALLSTARSIT managed to recruit around 20 engineers in about two months, which is very fast.
We are planning to increase the team to be around 40 in 2024 and 2025 even more.”
Lior Margalit
VP R&D at Imagry
CX (Customer Experience) services are solutions designed to improve every interaction between your business and its customers. This goes beyond traditional customer support — CX services include building and managing dedicated teams that handle inquiries, provide support across multiple channels, ensure fast response times, and create consistent, positive experiences that build loyalty.
At ALLSTARSIT, our CX services focus on building teams tailored to your business, so you keep full control while benefiting from global talent, flexibility, and cost savings.
Great CX agents combine strong people skills with solid technical know-how. On the human side, they need empathy, patience, and clear communication to understand customers and resolve issues effectively. They also need problem-solving skills and adaptability to handle unexpected situations.
On the practical side, successful CX agents are tech-savvy, able to work with customer support platforms, CRMs, and collaboration tools. Attention to detail, multitasking, and time management are equally important to keep interactions smooth and efficient.
Some companies start with in-house CX because it feels closer to the brand and easier to oversee. But as businesses grow, in-house models often struggle with rising costs, limited recruiting pools, and challenges in providing 24/7 coverage or multilingual support.
Outsourcing becomes the better choice when you need scalability, cost efficiency, and access to specialized talent. It allows you to grow faster, expand into new markets, and maintain service levels without overloading your internal resources.
Start by looking for a partner that can deliver more than generic outsourcing. The right CX service provider should:
At ALLSTARSIT, we specialize in building dedicated CX teams that check all of these boxes. You stay in control of your team, while we handle recruiting, setup, and ongoing support — so your customer experience keeps improving as your business grows.
Let’s talk about building your CX team. Fill out the form and we’ll get back to you with a tailored plan.
